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How tmtcash3 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit through GCash, Maya, or InstaPay, and use the platform on your phone or browser.

Account data protectedGCash & Maya transaction privacyInstaPay transfer records securedYour rights clearly statedContact us anytime
tmtcash3 How tmtcash3 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Any Privacy Request

If you want to review your data, flag a concern, or ask us to update what we hold on your account, our support team handles privacy requests directly. Reach out through live chat, email, or the in-app help channel — whichever works on your phone right now. We aim to respond to all privacy-related requests within a reasonable period and will confirm receipt when we get yours.

Live Chat Start a live chat session from the account menu on your phone or browser. Describe your privacy request and our team picks it up directly.
Email Support Send your privacy question or data request to our support email. Include your registered mobile number so we can locate your account quickly.
In-App Help Open the help section inside the platform, tap Privacy or Account, and submit your request through the form. We log it and follow up on the same thread.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We handle your account data with practical, specific measures — not just a vague promise. Here is how each area works so you know exactly what to expect when you use the platform.

Payment Data Handling

GCash, Maya, and InstaPay transaction references are stored in encrypted form. We never store your full e-wallet credentials — only the reference numbers needed to match payments to your account wallet.

Cookies and Session Tracking

We use cookies to keep you logged in across sessions and to remember your device for faster returning-user access. You can clear cookies from your browser settings, though this will log you out on that device.

Account Security Measures

Each login triggers an OTP sent to your registered mobile number. If we detect a new device or unusual session, we flag it before granting access — your account does not open without that step passing.

Data Retention and Deletion

We keep your account data while your account is active and for a defined period after closure, as required under applicable law. For non-essential data, you can request deletion by contacting support directly.

Frequently Asked Privacy Questions

These are the questions we hear most often about how we handle personal data, account records, and your rights under this policy. If your question is not here, contact us through live chat or email.

We collect your name, mobile number, and any verification details you submit during registration. We also log device and session data to protect your account from unauthorised access.

No. GCash, Maya, and InstaPay transaction references are stored only to match payments to your account wallet. We do not share or sell payment data to third parties.

Contact us through live chat or email with your registered mobile number. We will identify your account records and send you a summary of the personal data we hold within a reasonable timeframe.

Yes, for non-essential data. Some records must be retained as required by applicable law, but you can request deletion of other personal data by reaching support through the in-app help channel or email.

Cookies keep your session active and help returning users access the account faster across phone and browser. You can clear cookies anytime in your browser settings, though doing so logs you out on that device.

Yes. The same policy applies whether you are in Manila or Cagayan de Oro. Data handling and account access depend on local law and apply only to eligible players where local law permits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.